The tilt controls feel backward
Try Settings → Invert Tilt. Everyone holds their phone at a slightly different angle, and occasionally the forward/back direction reads reversed depending on your grip — this setting flips it without affecting left/right.
The ball isn't responding to tilt at all
Make sure you tapped "Enable Tilt Control" and completed the brief calibration hold. Some older or budget devices don't report a gravity sensor — if that's the case here, please contact support with your device model so we can look into a fallback control.
I bought Remove Ads but I still see ads
Try "Restore Purchases" in Settings first — this re-checks your purchase with Google Play. If ads still appear afterward, contact support with your Google Play order ID.
My progress disappeared
All progress is stored locally on your device only, not in the cloud. Progress is lost if the App's storage is cleared, the App is uninstalled, or you switch to a new device.
How do I delete my data?
Uninstalling the App, or clearing its storage in Android Settings → Apps → Tilt Maze → Storage, removes all saved data completely.
How do I get help with something else?
Use the "Contact Support" button in the App, or the button below — both open your email app with our address pre-filled.